Frequently Asked Questions
Everything you need to know about your RitFit gear and orders
How long does shipping take for heavy gym equipment?
Most orders are processed within 1-2 business days. For heavy equipment like power cages and weight benches, delivery typically takes 5-7 business days via specialized freight or ground carriers.
What is your return policy for fitness gear?
We offer a 30-day return policy on most items. Products must be in their original packaging and in new condition. Please note that return shipping costs for large strength training equipment may apply.
Does RitFit equipment come with a warranty?
Yes, we stand by our quality. Our power cages and benches typically come with a structural frame warranty ranging from 1 to 3 years, while smaller accessories are covered for 90 days against manufacturing defects.
Do you offer assembly services for home gyms?
While our products are designed for easy DIY assembly with included manuals, we have partnered with third-party services like BILT to provide interactive 3D instructions for our most popular power racks.
Can I track my order once it has shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email confirmation with a tracking number so you can monitor your shipment's progress to your doorstep.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and interest-free financing options through shopPay to help you build your dream home gym today.